June 13, 2001

Chuck Green
CGreen Sprinklers & Drainage
12520 Schroeder
Dallas, Texas 75243

Dear Chuck,

I thought CGreen did an excellent job installing my residential sprinkler system last week.

Bernardo and his crew worked diligently throughout the project. He tweaked the ordinal plan to ensure coverage based on actual field conditions. At the end of each day, tools left overnight were neatly organized, and trash such as soda bottles was disposed of. The many pieces of limestone unearthed during the installation were hauled away at the end of the job, along with one old fence post that required removal. Without a doubt, your people showed more respect for our property than any of the electrical, excavating, roofing, landscaping and masonry crews that worked on and around our house this Spring.

Bernardo responded promptly to my questions, and if my concern required consultation with others, he took the initiative to contact the appropriate people. Bernardo also installed the control box where it was most convenient for me, even though this required some imaginative conduit routing.

Carl called in advance to me know when the work would commence. He provided his cellular number and told me to call at any time during the job with questions or concerns.

David walked the property with me following the installation. He pointed out the location of the freeze and rain sensors, adjusted the orientation of a few heads and hooked up the battery backup for the control box.

I appreciated your follow-up call after the job was complete. I believe follow-up and establishing closure on a project is extremely important. However, nearly everyone in the construction-related industries seems to neglect this responsibility.

I think one final time warrants comments: It was extremely helpful to have a crew that speaks English. When I wanted to communicate with someone, I did not have to fetch my wife, or wait for her return, to translate.

Please, feel free to use me as a reference for anyone considering CGreen for residential irrigation.

Mike S.
Dallas, Texas